Dispatch and Delivery
When will my order be dispatched?
All of our products are made to order however we do aim to dispatch within 1 working day however for larger orders we will dispatch within 3 working days.
Which couriers do you use?
All of our orders are sent via a tracked courier service
Can I collect?
Due to the current Covid -19 pandemic we are unable to offer a collection service at the time. This is to ensure the safety of our customers and staff.
Do you post outside of the UK?
We are able to post to countries out of the UK however the postage cost will vary depending on the country, service required and the weight of the parcel. Please contact our customer service team via email firstname.lastname@example.org with your order requirements so that we can provide an accurate quote.
My order has not arrived, what can you do about it?
We currently use a tracked 2 working day service, however due to the current pandemic there may be the odd delay in orders being delivered. Unfortunately this is out of our control. If your order has not arrived within 5 working days please get in touch and we can investigate the delay for you..