Returns and Exchanges

Do you accept returns?

If you would like to return your order, you must request this in writing to returns@hopelinens.co.uk within 14 days of the delivery date. You must return your order within 14 days of request approval. Returns will be accepted provided that the order has not been used, still has the tags attached and does not smell of washing powder or food.

Should your order be returned in a used condition we will not provide a refund and you will be sent an invoice for a return postage label so that the order can be returned to you.

If the invoice is not paid within 7 working days your order will be disposed of.

How do I return an order?

 Your order can be returned to 

Unit 16 Missouri Avenue

Salford

M50 2NP

Do you provide a label?

Unfortunately, we do not provide return labels unless otherwise agreed. We always advise that you use a tracked service and have adequate insurance in the event of courier loss or damage.